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CYT Policies

Duty of care policy


Canberra Youth Theatre (CYT) provides drama workshops for young people 7-25 years. During an enrolled and structured activity, CYT maintains duty of care of the participants. CYT has determined that duty of care exists where someone’s actions could reasonably be expected to affect other people. A duty of care is acknowledged where there is an established reliance from one person (young person) by another (CYT employed staff member or tutor) based on the relationship between the people.


The purpose of this policy is to ensure that Canberra Youth Theatre understands the importance of appropriate duty of care. CYT will,

  • work towards an organisational culture of child/young person’s safety,
  • ensure that all parties are aware of their responsibilities for monitoring the safety of young people and establish controls and disclosure procedures if/when issues arise,
  • provide guidance to staff/volunteers/contractors as to action that should be taken where they suspect issues arising from their time with young people,
  • provide clear expectations to staff/volunteers/contractors of appropriate behaviours when working with young people.


CYT is committed to promoting and protecting the interests and safety of children. Everyone working at CYT is responsible for the care and protection of young people during designated CYT activities.

What is Duty of Care?

Duty of care is a law of ‘common sense’. When dealing with CYT members, (young people) the employed staff member or tutor assesses the likelihood and extent of foreseeable harm.


Having children (persons 18 years and under) participating in CYT Workshops or activities means CYT has duty to care for (or properly supervise) them. CYT also has a duty of care to young people over 18 years. All staff and volunteers will be responsible for ensuring duty of care it upheld during the designated hours of activities.

When Does Duty of Care Commence at CYT?

CYT staff and tutors have a duty of care for all participants from the scheduled start time of their Workshop until the identified end time of the Workshop that they have been employed to run. Duty of Care is given to CYT for these designated times due to the completion of an enrolment form and minimum payment of fees. Parents and caregivers are notified of designated Workshop times during the enrolment and confirmation phase. Parents and caregivers retain duty of care once the Workshop session has concluded.

Guidelines Contents

Health and Safety

CYT staff/volunteers have a duty during designated Workshop times to ensure the safety of children while enrolled in CYT activities. Staff will comply with all CYT Health and Safety requirements and will take all reasonable steps to predict any potentially harmful actions.

Prevention of Intimidation/Bullying/Violence

CYT will not tolerate intimidation/bullying/aggressive or violent behaviour. Any staff member/volunteer or young person who behaves in this way will be immediately removed from CYT activities. If aggressive or violent behaviour is displayed by a participant, the parents or caregivers will be notified and CYT will work with the child’s parents/caregivers to monitor behaviours for continued enrolment. If the situation does not improve, the final outcome will be removal from CYT activities.

Medical conditions, Allergies, Diagnosed behavioural and Cognitive conditions, Injuries

All children who participate in CYT’s activities will be required to have their parents/caregivers complete on enrolment, their medical history and important information that is relevant to their participation in CYT activities. It is important that information is disclosed, where appropriate, to ensure a safe and positive working environment is created for the young participant. All enrolment details are updated for each enrolment, (opportunities twice per year) and are included in the rolls of relevant workshops and activities. CYT staff are not permitted to administer any medication (including non-prescription drugs) to a child under the age of 18 years, unless they are directed by a parent/caregiver. Please refer to the Privacy Policy below in regards to disclosure of information.

Delivery and collection of children for CYT activities

All participants will have their attendance recorded for each activity they participate in. It is the responsibility of the parents/caregivers of the child to ensure that the child is dropped to and collected from CYT activities. Parents/caregivers must advise on enrolment how the child will be leaving the activity, (e.g. picked up by family member, catching the bus). CYT staff will remain with the child until they are collected. Late fees of $50 may be charged to the parent/caregiver if lateness becomes an issue.  Parents/caregivers are to advise if an alternative person will be picking up their child. Parents/guardians must advise CYT staff if there are court orders relating to the custody of the child. Please refer to the Privacy Policy below in regards to disclosure of information.

Permission for use of photographs/videos of young person

Parents/caregivers must complete the media release aspect on their enrolment form indicating if their child’s image can or cannot be used for CYT publication purposes. If a tutor requires recordings of Workshop activities for viewing in the Workshop context only, this must be agreed upon by the CYT Artistic Director. In the instance that a parent/caregiver/family member wishes to access any recordings of CYT activities, this must be agreed up by all parents/caregivers of the participants in that Workshop prior to any distribution and cannot be used for any public viewings.


What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address and/or phone number.

Information collected must be stored in a secure manner, which prevents access by any person not entitled to the information.  In order to maintain confidentiality, no information is to be disclosed either verbally or in writing without the prior consent of the person involved or other legally responsible party.  This includes divulging private telephone numbers of staff or volunteers.  The only exceptions would be in the following situations:

  • Emergencies requiring urgent action to safeguard the person’s wellbeing.
  • In situations of neglect or child abuse where a child’s welfare must be safeguarded.
  • Or, to fulfil government or legislative requirements.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:


Your information helps us to better respond to your individual needs.


We continually strive to improve our website offerings based on the information and feedback we receive from you.


Your information helps us to more effectively respond to your customer service requests and support needs.


Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.



The email address you provide for order processing, may be used to send you information and updates pertaining to your enrolment/order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future company newsletters, we include detailed unsubscribe instructions at the bottom of each communication.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is not recorded or kept in any manner.

After a transaction, your private information (e.g. credit card information) will not be stored on our servers.

CYT voluntarily complies with the Privacy Act, (1988) to maintain consumer confidence and trust in CYT operations. The policy applies to all persons involved in providing services through CYT.  This includes Board members, staff, and volunteers, those on work experience and students on placements.  During its operation, CYT is entrusted with information about clients, staff and volunteers.  All this information must be regarded as confidential and respected as such.

Information gathered for use within the organisation must be relevant, current and necessary to the provision of service.  The collection of information should occur in a non-obtrusive manner with care taken where sensitive matters such as those related to personal and domestic situations are concerned.

It is further undertaken that:

  • Information gathered from other agencies or organisations be kept strictly confidential.
  • Information discussed by staff, volunteers and clients must remain confidential and relevant to the service provided.
  • When it is necessary to discuss a volunteer’s or client’s needs, a suitable private space must be found where the conversation cannot be overheard.
  • If any person attempts to engage in conversation, which is not appropriate or is not maintaining confidentiality, they should be advised of this and asked to speak to the General Manager or Artistic Director.

CYT voluntarily complies with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act (1988). This establishes requirements for entities when responding to data breaches. While CYT legally is not required to comply, the company has determined compliance as a necessity to ensure the safety of any individuals whose personal information is involved in a breach. 

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


We are in compliance with the requirements of the ACT Information Privacy Act 2014.


If we decide to change our policies, we will update the policy modification date below.

This policy was last modified on 7 February 2018.

Contacting us

If there are any questions regarding organisational policies, you may contact us using the information below.

Canberra Youth Theatre
H Block, Gorman Arts Centre
Batman Street
Braddon, ACT 2612 |  02 6248 5057

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